Privacy Policy

Introduction

Avantia Health Optimization LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (avantiahealthoptimization.com) or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Contact Information: Name, email address, phone number
• Health Information: Health history, goals, and related information provided during intake and coaching sessions
• Payment Information: Billing details processed through our third-party payment processor
• Communications: Messages, emails, and other correspondence with our team

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, referring URLs
• Cookies and Tracking Technologies: We use cookies to improve your experience and analyze website traffic

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our coaching services
• Process transactions and send related information
• Communicate with you about appointments, services, and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

Third-Party Services

We use third-party services to operate our business. These services may have access to your personal information only to perform specific tasks on our behalf:

• Healthie: Scheduling, client management, and secure communication platform (HIPAA-compliant)
• Payment Processors: To process payments securely
• Analytics Providers: To understand website usage and improve our services

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Health Information & HIPAA

We take the privacy of your health information seriously. While Avantia Health Optimization provides health and wellness coaching (not medical services), we use HIPAA-compliant platforms for client communication and record-keeping. Your health-related information shared during coaching is kept confidential and is only used to provide our services to you.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data collection practices

To exercise any of these rights, please contact us at contact@avantiahealthoptimization.com.

Cookies

Our website uses cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: